Legal & trust
The documents that define what GlucIQ does, and what it does not
Every claim this product makes about your data, your records, and the limits of an estimation tool is written down here, versioned, and dated. If a page and the product disagree, the product is wrong and we fix it.
Privacy Policy
10What we collect, why, where it is processed, how long it is kept, and how to exercise your rights.
- App Store
- Google Play
- Legal
Terms of Use
20The contract for the app and this website, including subscriptions, licence scope, and liability.
- App Store
- Google Play
- Legal
Subscription Terms
30Price, billing period, renewal, cancellation, and refunds for auto-renewing plans, in one place.
- App Store
- Google Play
Cookie Policy
40The storage this site uses, including analytics that only runs after you consent.
- Legal
Account & Data Deletion
50The in-app path and the web path to delete an account and the health records attached to it.
- App Store
- Google Play
- Legal
Support
60How to reach us, what we can help with, response times, and what support cannot answer.
- App Store
- Google Play
Security & Data Handling
70Hosting, encryption, access control, retention, sub-processors, and how incidents are handled.
Medical Device Position
80Where a calculation tool stops and a regulated medical device starts, market by market, and what we claim.
Accessibility Statement
90The accessibility standard we build for, what is verified, and where the gaps are.
Imprint
100Company details, registration, and the persons responsible for this website.
- Legal
The boundaries in one paragraph
GlucIQ logs what you eat, what your glucose did, and what you injected, then shows the relationship between them. It does not measure glucose, does not prescribe, does not dose, and does not replace your care team. Readings come from your own entry or from a provider you connect. Every calculated number is an estimate you review.
If this is an emergency
Do not use GlucIQ to decide whether to seek help. Treat a suspected low with fast carbohydrate according to your plan and contact your local emergency number: 998 or 999 in the UAE, 112 in the EU and UK, 911 in the US.
Who you are dealing with
GlucIQ is operated by AviyanLabs LLC, a Wyoming limited liability company, 30 N Gould St, Ste N, Sheridan, WY, United States.
- Support and privacy requests: support@gluciq.com
- Product feedback: feedback@gluciq.com
- Imprint and registration details: Imprint
10 documents, published in English and German. The English version is authoritative; the German version is a courtesy translation.